Report a Claim

Arch Insurance Group adheres to a proactive claims handling program in order to achieve cost efficient, superior results. Our claims professionals have extensive experience handling most types of losses. Partnership with our insured is the cornerstone of the Arch claim handling philosophy.

Our claim people are dedicated to providing customized, responsive customer service to each insured. For additional details on Arch's focused claims handling approach, please feel free to contact us. If you have a question regarding a filed claim or are following up on a processed claim, please refer to the following contact information:

Claims Department
Arch Insurance Group

P. O. Box 542033
Omaha, NE 68154

Phone: (877) 688-ARCH (2724)

Fax: (866) 266-3630


For reporting claims in CANADA:
1-866-993-9978 phone
1-866-993-9981 or 416-309-8150 fax
archcanadaclaims@archinsurance.com